These terms apply to all DoCo Vacation Rentals stays.
Airbnb and VRBO Reservations
For reservations made through Airbnb or VRBO ("platform bookings"), this agreement is provided as supplemental house rules, safety guidelines and amenity-use terms only. It does not replace, modify or supersede the platform's terms of service, refund policies, damage-protection programs, or the cancellation policy selected at booking. If anything here conflicts with the platform's terms or policies, the platform's terms and policies govern.
Any claims for damages, additional cleaning or rule violations on platform bookings will be handled only through the platform's resolution or damage-claim process (for example, Airbnb's Resolution Center) and are subject to the platform's rules.
For direct bookings with DoCo Vacation Rentals, these terms, together with the rates, fees and cancellation policy shown at booking, make up the agreement.
No Security Deposit and No Off-Platform Fees
DoCo Vacation Rentals does not take a security deposit or place a hold on your card.
For platform bookings, all fees are collected by the platform at booking. DoCo will not charge or collect any fee from platform guests outside the booking platform.
Payment
For direct bookings, full payment is charged to the card on file at the time of booking.
For platform bookings, payment is collected by the platform at booking under its terms.
Your Choice of Channel; No Marketing Sign-Up
Completing the check-in form does not sign you up for marketing messages. Marketing consent is a separate, optional choice.
Signing in the Guest App is the easiest way to agree, but you may instead use your booking platform's message thread. Just tell us there and we will send these terms for you to accept in that thread.
Check-In and Check-Out
Check-in time is 4:00 PM.
Check-out time is 10:00 AM unless your listing states otherwise.
Guests and Occupancy
The guest who books must be at least 21 years old and present for the stay. Other guests, including children, may be younger when with the booking guest.
The maximum number of guests is specified in the property listing and may never be exceeded.
Only registered guests are allowed on the property. No visitors beyond the registered guests on the reservation.
House Rules
All properties are strictly non-smoking. No smoking or vaping anywhere on the property, inside or out.
No candles or other open flames indoors.
Parties or events are not permitted unless explicitly approved in writing.
Pets: only dogs, and only at homes whose listing allows dogs. The pet fee is $200 per dog per reservation. No cats or other animals. For platform bookings, the pet fee is collected through the platform. For direct bookings, it is paid via the Marketplace section of the guest guide.
Septic homes: if your home is on a septic system (see your guest guide), flush only toilet paper, even products labeled "flushable."
Report damage promptly. Accidents happen; please tell us about any damage, large or small, as soon as it happens and before you check out, so it can be fixed for the next guests.
Parking
Parking is limited to the number of vehicles stated in your home's listing. Homes differ, so please check your listing and guest guide.
Park only in designated areas shown in the property guidebook. Do not block sidewalks, driveways, alleys or mailboxes. Do not park on lawns. Maintain clear access for emergency vehicles.
Motorhomes, campers and tents may not be used or parked at the property.
Good Neighbor Best Practices
Comply with all local regulations and community standards at all times.
Contact the number listed in the guest guide or posted in the unit for concerns. Call 911 in case of emergency.
Be respectful of neighbors and do not trespass on neighboring properties.
Quiet hours begin at 8:00 PM. Noise, music and outdoor activity must remain at respectful levels.
Fireworks are strictly prohibited.
Maintain the property in a clean and orderly condition. Bag all garbage securely and place it in the provided bins. Do not litter.
Obey all posted street signs, speed limits and parking rules.
Do not move or stack stones or alter the natural landscape.
Be mindful, respectful, and enjoy your stay the Door County way.
Fire Pit and Grill Safety
Applicable only if your home has a fire pit, fire table or grill.
Use them at your own risk and only in their existing location; never move a fire pit or grill closer to the house, deck or trees.
Charcoal grilling on decks is strictly prohibited.
Burn only clean, dry firewood in a fire pit. Do not burn trash, paper, cardboard or yard waste, and do not use gasoline or other accelerants.
Never leave a fire or a lit grill unattended. Keep fires small, keep water or an extinguisher nearby, and do not build fires on windy days or when a burn ban is in effect (check the Door County / local fire department burn status).
Fully extinguish fires with water before going to sleep or leaving the property. Turn off gas grill burners and the propane tank after each use.
Supervise children around fire pits and grills at all times.
Property Access
DoCo Vacation Rentals or its representatives may access the property only as reasonably necessary for repairs, inspections or emergencies. Except in emergencies, at least two hours' notice will be provided prior to entry.
Cancellation Policy
Direct bookings: 100 percent refund if canceled sixty or more days prior to check-in, fifty percent refund if canceled thirty to fifty-nine days prior to check-in, and no refund if canceled less than thirty days prior to check-in. Direct-booking cancellations are subject to a twenty-five dollar processing fee and deduction of any applicable credit card processing fees.
Platform bookings: the cancellation policy is governed solely by the platform's cancellation terms selected at booking.
Damage and Payment Authorization
You are responsible for damage beyond normal wear and tear caused by your party.
Platform bookings: any claim will be submitted only through the platform's resolution or damage-claim process.
Direct bookings: charges are limited to the actual, documented cost of repair, replacement or extra cleaning. DoCo will send you an itemized accounting with supporting documentation before charging, and you authorize DoCo to charge the card on file for the rental amount and fees shown at booking and for those documented amounts. There are no fixed fines.
Lost or Forgotten Items
DoCo Vacation Rentals is not responsible for lost or forgotten items. If items are found, they may be returned upon request at your cost. For platform bookings, return shipping is requested through the platform. For direct bookings, shipping costs plus a twenty-five dollar handling fee apply. DoCo is not responsible for damage during shipping; insurance is available upon request at your expense.
Travel Insurance
Guests are strongly encouraged to purchase travel insurance to protect against unforeseen circumstances that may affect travel or the stay.
Hot Tub Use and Safety Addendum
Applicable only if your home has a hot tub. Use of the hot tub is entirely at your own risk. Alcoholic beverages, food and glass containers are not permitted in or near the hot tub. Use is limited to no more than forty-five consecutive minutes. Pregnant individuals, those with heart conditions and children under age five should not use the hot tub. Children must be supervised at all times. Shower before entering. Failure to follow these guidelines may result in injury and/or documented extra cleaning costs (handled as described under Damage and Payment Authorization). You assume full responsibility for all risks associated with hot tub use.
Swimming and Waterfront Disclaimer
Applicable only if your home is waterfront. Swimming and all water-related activities are undertaken at your sole risk. DoCo Vacation Rentals and the property owner assume no responsibility for accidents, injuries or fatalities. Supervise children at all times and remain aware of water and weather conditions.
Paddleboard and Kayak Use Addendum
Applicable only if your home provides watercraft. Paddleboards and kayaks are used at your own risk. Personal flotation devices must be worn at all times. Guests under eighteen must be under direct adult supervision.
Exercise Equipment Use Addendum
Applicable only if your home has exercise or fitness equipment. Use of equipment is entirely at your own risk. You assume full responsibility for injuries, accidents or health issues. DoCo Vacation Rentals and the property owner are not liable for injury, illness or damages. Children under sixteen may not use equipment without adult supervision. Equipment must be used only as intended. Damage resulting from misuse is handled as described under Damage and Payment Authorization.
Fireplace Use and Safety Addendum
Applicable only if your home has a fireplace. Use of the fireplace is entirely at your own risk. Use only the designated fireplace and approved fuel type. Do not burn trash, paper, cardboard or other flammable materials. Do not leave the fireplace unattended while in use. Ensure it is fully extinguished or turned off before leaving the property or going to sleep. Keep flammable items at a safe distance. Fireplace screens or doors must remain in place while in use. Children must be supervised at all times. Do not use the fireplace if it appears damaged or is not operating properly. Any damage, smoke remediation or repair costs are handled as described under Damage and Payment Authorization.
